The Problem

You Don’t Have a Lead Problem. You Have a Follow-up Problem.

Your best leads call when your team can’t answer.
After 6pm. Weekends. Peak hours. While you’re with clients.

They don’t leave voicemails anymore.
They call the next business that picks up.

And even when they book, follow-up gets missed because it’s manual, messy, and spread across calls, WhatsApp, calendars, and CRM.

Where bookings get lost:

  • Missed calls turn into lost bookings

  • Slow response means they book with someone else

  • No reminders creates unnecessary no-shows

  • Your front desk becomes a bottleneck at peak times

  • Calls, WhatsApp, calendar, and CRM don’t sync, so things slip

The Solution

Lumena Fixes The Entire Front Desk Workflow. Automatically.

Not a phone tool. A complete AI front desk system that answers, books, and follows up every time.

Answer calls in under 2 seconds. 24/7.

Answer calls in under 2 seconds. 24/7.

Answer calls in under 2 seconds. 24/7.

No hold times. No voicemail. No “call back later.” Lumena answers instantly, qualifies the caller, and books the appointment or callback automatically.
Peak hours, after 6pm, weekends, holidays. It still picks up.

Upload Your Practice Info. AI Becomes An Expert Instantly.

Upload Your Practice Info. AI Becomes An Expert Instantly.

Upload Your Practice Info. AI Becomes An Expert Instantly.

Drop in your business details and Lumena learns how you operate in minutes.
Hours, services, pricing, policies, FAQs, locations, and booking rules.
So every caller gets accurate answers and the right next step without your team repeating the same info all day.

Sounds Like Your Staff

Sounds Like Your Staff

Sounds Like Your Staff

Keep it human without hiring more humans. Lumena can match your preferred tone so callers feel taken care of, not “handled by a robot.”
Professional, friendly, on-brand conversations that still get the booking done.

Speaks 100+ Languages

Speaks 100+ Languages

Speaks 100+ Languages

Serve every caller instantly, even if they switch languages mid-sentence.
No language barriers, no awkward transfers, no lost bookings.
More callers helped, more appointments booked, without multilingual staffing.

Connect to everything you already use.

Connects to Everything You Already Use

Connects to Everything You Already Use

Connects to Everything You Already Use

Salesforce. HubSpot. Google Calendar. WhatsApp. Twilio. Zoho. 300+ integrations. Custom automations. Lumena plugs into your existing workflow, not the other way around.

Books Appointments Automatically

Books Appointments Automatically

Books Appointments Automatically

Lumena doesn’t just answer, it qualifies the caller, captures details, checks availability, and books the appointment or callback instantly. It connects directly to your calendar so your schedule stays accurate in real time.

Sends Reminders & Follow-Ups

Sends Reminders & Follow-Ups

Sends Reminders & Follow-Ups

SMS, WhatsApp, and outbound calls, fully automated. Confirmations before the appointment, reminders to reduce no-shows, and follow-ups after.

Everything Else Included.

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Call Analytics

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Call Analytics

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Call Analytics

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API Access

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API Access

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API Access

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Call Recording & Storage

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Call Recording & Storage

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Call Recording & Storage

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Custom Webhooks

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Custom Webhooks

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Custom Webhooks

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Phone Number Rental

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Phone Number Rental

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Phone Number Rental

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AI Script Builder

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AI Script Builder

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AI Script Builder

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Mid-Call Tools

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Mid-Call Tools

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Mid-Call Tools

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Custom Dashboards

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Custom Dashboards

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Custom Dashboards

How it works

Live in 24 hours. 3 Simple Steps.

Live in 24 hours. 3 Simple Steps.

Book a 15-Minute Demo.
We map your business flow and show Lumena handling real scenarios.

Book a 15-Minute Demo.
We map your business flow and show Lumena handling real scenarios.

We It For You.
Scripts, prompts, call flow, booking rules, integrations, reminders, routing.

We It For You.
Scripts, prompts, call flow, booking rules, integrations, reminders, routing.

Go Live.
Calls get answered. Appointments get booked. Follow-ups run automatically.

Go Live.
Calls get answered. Appointments get booked. Follow-ups run automatically.

Scale without staff.

Handle More Calls Than Your Team Ever Could.
No Hiring. No Training. No Burnout.

Stop losing revenue to missed calls and manual follow-ups. Lumena handles every customer interaction automatically - calls, texts, appointments, & reminders, so you can focus on what actually matters.

0% miss rate.

Most businesses miss calls when the team is busy, it’s after-hours, or multiple callers hit at once. Lumena picks up instantly and handles many conversations simultaneously, so opportunities don’t disappear.

2-second answer time.

Humans can’t answer fast when they’re with customers or juggling multiple lines. Lumena answers in under 2 seconds, every day, including evenings and weekends.

Scale without staff.

Handle up to 1,000 calls Simultaneously.
No Hiring. No Training. No Breaks.

Stop losing revenue to missed calls and manual follow-ups. Lumena handles every customer interaction automatically - calls, texts, appointments, & reminders, so you can focus on what actually matters.

0% miss rate.

Most businesses miss calls when the team is busy, it’s after-hours, or multiple callers hit at once. Lumena picks up instantly and handles many conversations simultaneously, so opportunities don’t disappear.

2-second answer time.

Humans can’t answer fast when they’re with customers or juggling multiple lines. Lumena answers in under 2 seconds, every day, including evenings and weekends.

Scale without staff.

Handle More Calls Than Your Team Ever Could.
No Hiring. No Training. No Burnout.

Stop losing revenue to missed calls and manual follow-ups. Lumena handles every customer interaction automatically - calls, texts, appointments, & reminders, so you can focus on what actually matters.

0% miss rate.

Most businesses miss calls when the team is busy, it’s after-hours, or multiple callers hit at once. Lumena picks up instantly and handles many conversations simultaneously, so opportunities don’t disappear.

2-second answer time.

Humans can’t answer fast when they’re with customers or juggling multiple lines. Lumena answers in under 2 seconds, every day, including evenings and weekends.

Why Us

Why Choose Lumena.

Why Choose Lumena.

Done-for-you Setup

Other platforms make you build it yourself. We do everything - scripts, integrations, training. You're live in 24 hours.

Done-for-you Setup

Other platforms make you build it yourself. We do everything - scripts, integrations, training. You're live in 24 hours.

Inbound & Outbound

We handle your entire patient communication system, not just phone answering.

Inbound & Outbound

We handle your entire patient communication system, not just phone answering.

100+ Languages

Your clients speak Spanish, French, German, Arabic, English, Hindi, Tagalog, etc. So does our AI.

100+ Languages

Your clients speak Spanish, French, German, Arabic, English, Hindi, Tagalog, etc. So does our AI.

250+ Integrations

Plug into your calendar, CRM - whatever you use. No switching systems.

250+ Integrations

Plug into your calendar, CRM - whatever you use. No switching systems.

Enterprise Scale

Handle 1,000 simultaneous calls.

Enterprise Scale

Handle 1,000 simultaneous calls.

Performance Guaranteed

30-day money-back guarantee. Live in 24 hours or setup is free. No long-term contracts.

Performance Guaranteed

30-day money-back guarantee. Live in 24 hours or setup is free. No long-term contracts.

Frequently asked questions.

Have more questions or need help?

Does it work after-hours and weekends?
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Yes. 24/7.

How fast does it answer?
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In under 2 seconds.

Can it book into my calendar?
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Yes, with your availability and rules.

Can it follow up via WhatsApp and SMS?
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Yes. Confirmations, reminders, and reschedules.

Will it work for my business type?
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If you run on calls and bookings, yes. We tailor the scripts and flow to your exact operation.

Frequently asked questions.

Have more questions or need help?

Does it work after-hours and weekends?
icon

Yes. 24/7.

How fast does it answer?
icon

In under 2 seconds.

Can it book into my calendar?
icon

Yes, with your availability and rules.

Can it follow up via WhatsApp and SMS?
icon

Yes. Confirmations, reminders, and reschedules.

Will it work for my business type?
icon

If you run on calls and bookings, yes. We tailor the scripts and flow to your exact operation.

Frequently asked questions.

Have more questions or need help?

Does it work after-hours and weekends?
icon

Yes. 24/7.

How fast does it answer?
icon

In under 2 seconds.

Can it book into my calendar?
icon

Yes, with your availability and rules.

Can it follow up via WhatsApp and SMS?
icon

Yes. Confirmations, reminders, and reschedules.

Will it work for my business type?
icon

If you run on calls and bookings, yes. We tailor the scripts and flow to your exact operation.

7-day pilot available. 5 onboarding spots per week.